Terms and Conditions

By visiting this web site, you accept the following terms and conditions.

All pricing subject to change. For all prices, products and offers, Point Medical Equipment reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer's price changes, errors in advertisements and other extenuating circumstances. Point Medical Equipment uses it's best efforts to put accurate and up-to-date information on the Site, but Point Medical Equipment makes no warranties or representations as to the Site's accuracy. Point Medical Equipment assumes no liability or responsibility for any errors in the content on the Site.

Return Policy

If you receive the medical equipment doesn't meet your requirement and also not pass your approval, the medical equipment must be returned within 30 days of the delivery date, shipping cost paid by customer.

Reason for Return:

  • Dead On Arrival
  • Faulty, Please supply details
  • Order Error
  • Other, please supply details
  • Wrong Item Received

Refunds will be applied back to the customers bank account purchase. If payment was made by check or money order, refunds will be issued by check. Please include your sales receipt or packing slip. Please send all returns via an insured and/or traceable carrier.

Warranty Information

Brand new medical equipment has original factory warranty for 1,2 or 3 years depend on the manufacture. After warranty period has passed, for your convenience, we can provide the manufacturers contact information for your medical equipment.

For used medical equipment we offer 6-month warranty on all parts and components and 14-day money back guarantee.

Payment terms

Do not accept COD (Cash on Delivery)

We only accepting Bank Wire Transfer, Net-Banking (Electronic Funds Transfer, NEFT/RTGS).

We accepting PayPal, following pay types (via PayPal)American ExpressVisa, MastercCard, Discover, Check) only for returning customers

Delivery Terms

Packages are generally dispatched within 24 hours after receipt payment. 

Package is well-protected on pallet and special care is taken to protect fragile objects. We do our best to ensure you get your product delivered to your door within 2-3 business days. As always, as soon as it is dispatched, we will send you an email to confirm the shipment and provide air waybill document and tracking number.


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